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THE JOURNAL OF ECONOMIC SCIENCES: THEORY AND PRACTICE, V.73, # 2, 2016, pp. 62-72
functionality - cost - labour - intensiveness.
For measurement of the effectiveness indicators of QMS process it is
necessary to determine the criteria of effectiveness, and significance of these
effectiveness indicators. It is important to select such indicators of the effectiveness
process, which would reliably reflect the process operation and planned results
[Storublev M.L., 2009, -122 p.]. As the effectiveness criteria, we accept:
- the quantity of the non-executed control terms;
- completeness and timeliness of execution of all plans;
- relation of external and internal discrepancies to the quality of services
provided.
Figure 2: QMS scheme of the process of the product‟s life cycle
Development of flow diagram of the process for assigned detail levels
Organization of performance measurement. Definition of disparity level. Analysis of
disparity level, its classification and definition of reasons
Development of motivation system for decrease of disparity level for assigned process
Definition of costs on quality of process( costs for correspondence and disparity)
Definition of key works of assigned process. It is expedient to apply statistic
system for quality management of these works
Preparation of proposals on decrease of disparity and increase of productivity of
assigned process
Definition of enumeration of processes of the quality management system,
subjected to registration in accordance with ISO9001:2000
Definition of primary data, required for organization of product issue
Definition of production relations of the plant with other structural subdivision
The existing factor that provides the rightness of the QMS effect is the
documentation control that relates to:
- QMS documentation;
- construction and technological documentation;
- statutory regulations, which adjust the enterprise operation.
The substantial role in the system belongs to the planning process of the
technological procedure implementation, i.e. the technical preparation of the
products. The technological process of manufacturing of the machine-building
enterprise products, especially in the situation of manufacturing of the big range of
products with differentiated characteristics is very complex process that requires big
discipline in the area of technology implementation. In the majority of cases the
separate stages of production process are affected by many factors. Their
synchronization, connection with the next stages, adjusted in the separate procedures
represents the most substantial difficulties in QMS implementation.
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