Page 50 - Azerbaijan State University of Economics

THE JOURNAL OF ECONOMIC SCIENCES: THEORY AND PRACTICE, V.75, # 1, 2018, pp. 42-56

for the people. Assigning responsibility and administrative authority to competent
individuals, is one of the important examples of this trusteeship. As God says in
Qur’an, “Indeed, Allah commands you to render trusts to whom they are due and
when you judge between people to judge with justice” (Qur’an, 4:58). Furthermore,
one of the most important principles of the administrative management from the
standpoint of Imam Ali (AS) was to consider competence in the process of assigning
a responsibility to an individual. Imam Ali (AS) stated that the assigning the
responsibilities to incompetent individuals leads to failure and disaster. Imam Ali
(AS) addresses the judge appointed by himself and says: the government is a trust,
and anyone who betrays in this trusteeship, will be damned by God until the
doomsday, and Muhammad (AS) hates anyone who employs a traitor, in this world
and in the world hereafter (Mahmoodi, 1997: 36).

Punishment and Reward

The evaluation of employee performance, rewarding the competent employees and
punishing the offenders, collectively cause the growth and advancement of
committed individuals and correction of the offenders. In a recommendation, Imam
Ali (AS) told one of his commanders that: Recognize their efforts through an
accurate assessment and never reward someone because of someone else’s efforts.
Don’t underrate the value of their services. The honor and dignity of individuals
should not lead to overrating their works, and anonymity of some individuals should
not cause you to misprize their great work (Nahj al-Balagha, letter 53).

Generally, other behavioral factors that promote the correctness and improve the
performance of the administrative system are as follows:

1. Respecting the clients: Showing respectful and pleasant behavior toward clients;

2. Face-to-face communication with the people: Administrative managers in an
Islamic system are obligated to investigate the people’s problems directly and closely.
In this regard, Imam Ali (AS) says that: The authorities hiding from the people are the
origins of lack of awareness among the authorities (Nahj al-Balagha, letter 53);

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