Page 120 - Azerbaijan State University of Economics

Woinshet Mengistu, Pazstor Szabolch, Marsai Viktor, Tariku Jebena: Responsible Leadership
and Organizational Citizenship Behavior: The Mediation Role of Employees CSR Perception

Although research in other industries, including banking, insurance, education, health,
and hotels (Han et al., 2019a; Thakur & Sharma, 2019; Zhao & Zhou, 2019), has
shown that responsible leadership has a positive impact on workers' OCB, there is a
lack of literature to confirm whether this is also the case in the FBI.

In the context of the service industry, several studies have made different attempts to
investigate the mediation effects of CSR between different leadership styles and OCB.
For instance, The relationship of Ethical Leadership and OCB mediating by CSR
(Hayat, 2023) and between Authentic Leadership and OCB (Iqbal et al., 2018; Khattak
et al., 2019). In the framework of the service industry, both studies carried out their
research. Even though (Chan et al., 2022) made an effort to include both the
manufacturing and service sectors in their investigation on the mediating role of CSR
between OCB and transformational leadership, 63% of their data came from the
former. Furthermore, rather than concentrating on how employees viewed CSR, both
research examined the mediating impacts of the actual CSR actions. There is a dearth
of research on how employees' perceptions of CSR affect the relationship between
OCB and leadership styles in the manufacturing sector. Several previous researchers
have suggested that future studies focus on diverse organizational settings, such the
manufacturing industry, in light of the study gap (Hayat, 2023; Iqbal et al., 2018;
Khattak et al., 2019). This study attempts to bridge these gaps by examining the
mediating influence of CSR perception among Responsible Leadership and OCB in
the manufacturing business, specifically in the FBI.

The existing body of research on the function and status of CSR, OCB, and leadership
styles yields inconsistent results. While some researches (Ahmed et al., 2022; Chan et
al., 2022; Hayat, 2023; Iqbal et al., 2018) suggested that leadership styles influence
OCB through CSR, others suggested that leadership style mediates the relationship
between CSR and OCB (Gao & He, 2017). Further research on the relationship
between other leadership styles, like responsible leadership and OCB, has been
suggested by authors who have studied the relationship between transformational
leadership and transactional leadership and OCB (Ahmed et al., 2022), inclusive
leadership style and OCB (Hanh Tran & Choi, 2019), and authentic leadership and
OCB (Iqbal et al., 2018; Khattak et al., 2019). In an attempt to close these gaps, this
study examines how employees' perceptions of CSR in the setting of the FBI relate to
responsible leadership and OCB. This study aims to bridge the knowledge gap by
providing clarification on how employees' perception of CSR affects the association
between responsible leadership and OCB.

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