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THE JOURNAL OF ECONOMIC SCIENCES: THEORY AND PRACTICE, V.77, # 1, 2020, pp. 113-132

Hungarian industries with AI
Hungary has achieved significant economic results by 2010 through the introduction of
free trade, capitalism, and EU accession in 2004. It is a country blessed with a
geographic location that provides suitable logistics and production locations for both
Hungarian and foreign companies. Over the past 20 years, the structure of the economy
has been completely transformed, with an average growth rate of 3.1%. Hungary is an
industrial country meaning that the transportation, manufacturing, and production and
construction industries have a great role in the economy of the country. These three
sectors account for two-thirds of Hungary's workplaces. Due to the industrialized
country, it is less characterized by over-automation, typically manual or routine work
plays a major role, and its exposure to automation is currently quite low. However, as in
all countries, it is already typical that in some sectors, for example, finance, insurance,
IT, education, communications, professional services, automation tools have already
appeared. These industries currently account for 7% of the Hungarian economy and
account for approx. only 3% of automation is present (PWC, 2019).

In terms of sectors, the financial sector can be highlighted in Hungary in the field of
automation. The goal of the financial sector is to provide high-quality customer
service on the one hand and to increase the efficiency of internal operations on the
other. Therefore, the automation of the robot process is already typical in financial
institutions in Hungary as well, which helps e.g. closing accounts, contract
amendments, automatic data updates, reconciling payments. Thanks to automation
processes, the Hungarian financial sector can mean a reduction in a lead time of
about 70%, mobilizing fewer human resources, and at the same time increasing
customer satisfaction. Digital management of banks and checking accounts also
enhances the customer experience, as they do not have to spend a lot of time
completing a single transaction and they can be done conveniently from home.
Financial institutions have also made a platform available to SMEs to provide
custom settings. SMEs also have the opportunity to open an online bank account or
apply for a loan with the help of technological solutions. Digitization has also
reduced costs, used paper, reallocated resources, and eliminated human error.

An example of robot technology in the automotive industry is the Daimler
Kecskemét plant, where robots carry out material transport processes, the part is
transported from one place to another, thus optimizing the logistics processes. Since
2010, the chemical industry has also doubled productivity growth, mainly due to
innovative technology investments. In the agricultural sector, automation has
become more and more important in processing processes, physical work has been
replaced by robotics, but in logistics processes, automated processes are also typical,

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